Locally Made Gifts, Gourmet Food and Fine Wine in the Heart of Oregon Wine Country!

NW Food & Gifts Shipping Policy

Shipping time starts once your order has been processed and does not include weekends or holidays.

Shipping Rates:
Shipping costs are calculated in the checkout process. Shipping costs and methods for your order are calculated based on the total cost of all the items in your cart. We use UPS and USPS depending on the size of the order. Alaska, Hawaii, US Territories, & APO/FPO Boxes must ship Overnight and will incur additional costs. We currently do not ship internationally.

Shipping Day:
Shipping days start once your order has been processed. If your order is received and processed after 3:00 PM PT, it will ship the next day. Ground Shipping orders should arrive in 5 to 7 business days.

Holiday Shipping:
NW Food & Gifts makes every effort to deliver your holiday orders on time and accurately. If you have any concerns about the delivery of your package, please contact us.

All orders are subject to availability. We make every effort to keep our online inventory up to date, however, if an item you ordered is out of stock, we will notify you prior to shipping your order. In select cases, NW Food & Gifts reserves the right to make substitutions with products of equal or greater value in order to meet your ship date requirements.

Standard Ground Shipping:
Most packages will arrive in 5 to 7 business days in the continental United States. Shipping time starts once your order has been processed and does not include weekends or holidays. This shipping method is not available for every destination. Shipping time is not guaranteed during the Holiday season (Dec 12 to Dec 26).
Ground Shipping is not available to Alaska, Hawaii, & US Territories and other countries. Ground Shipping is not available for military addresses (APO and FPO).

Order Tracking:
When your order ships, you will be sent a shipment notification email. That email will contain a tracking number for your order from UPS. You can either click on the tracking number link to be taken directly to the UPS website to track your order, or you can copy the tracking number and go directly to the UPS website at www.ups.com and enter the tracking number there to track your package.

Our customer service team is happy to answer your questions and help you with your order.
Contact us at sales@nwfoodandgifts.com or 877.434.6111 during normal business hours of Monday – Thursday 10am – 6pm, Friday – Saturday 10am 7pm and Sunday 10am – 5pm

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